IT Support

Job Title: IT Engineer

Department: Technical

Reporting To:Chief Engineer

Employment Type: Full Time

Audacy offers employees who are eligible for benefits with a comprehensive benefits package which includes: a health care coordinator, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.

Location(s): Detroit, MI

Work Arrangement: On-Site

Audacy Detroit is looking for an experienced IT Support / Broadcast Engineer. The IT Support / Broadcast Engineer is responsible for the installation, maintenance and repair of computers, Software set up and End User support, LAN/WAN networks and telecommunication equipment. May also assist the Market Engineers with the installation, maintenance and repair of studio, transmitting and ancillary equipment. This is a full-time position that reports to the Market Engineer. If you possess the following skills and experience, please contact us to discuss this opportunity.

What You'll Do:

• Maintain maximum up-time for all computer systems and LAN/WAN networks
• Follow routine maintenance procedures and schedules for all network and computer equipment.
• May assist in the installation and maintenance of control consoles, audio routers, recording equipment, microphones, digital audio systems, transmitters, antennas, control systems, remote equipment, etc.
• Responsibilities include keeping systems patched and software up to date, ensuring Backup software is current and operating correctly and being on Call 24/7 in the event of an emergency.
• Must be willing to learn about radio automations and routing systems

More About You:

Required & Preferred:

• 3+ years’ experience in IT technical support role
• Vast knowledge of the following operating systems:  Google Workspace, Zoom, Windows Server, Windows OS, Apple Mac OS and IOS & MS Office Systems.
• Ability to manage a local area network infrastructure
• Routing/Switching: MPLS, IP Multicast, VOIP Zoom Phones SIP
• LAN/WAN architectures including Ethernet, Spanning Tree, ISL and Point to Point Circuits.
• Interact with management and staff at all levels and ability to multi-task and handle pressures and deadlines
• Computer audio including WAV, MP2, MP3, AAC
• Knowledge of Broadcast digital playback systems, specifically Wide Orbit, Newsboss, Adobe Audition and Pro Tools, a plus
• Excellent customer service skills are required; must be extremely organized and detail oriented.
• May be required to lift 50 pounds
• Ability to climb stairs and ladders is required
• A valid driver's license, satisfactory completion of a motor vehicle record check, and, if the position requires use of applicant's own vehicle, proof of insurance is required.

Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.

Audacy, Inc. is a leading multi-platform audio content and entertainment company that connects with 200 million consumers. Powered by its exclusive, premium audio content that includes unrivaled leadership positions in news and sports radio, Audacy operates one of the country’s two scaled radio broadcasting groups, a rapidly growing direct-to-consumer digital audio platform, multiple audio networks, a major event business and a leading, award-winning podcast studio. Learn more at www.audacyinc.com, Facebook, X, LinkedIn and Instagram.

Audacy is an Equal Opportunity and Affirmative Action Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.