IT Support

Job Locations USA-WI-Hales Corner
ID
2024-6792
Category
Information Technology
Type
Regular

Overview

Audacy is seeking an outgoing professional to join our Technical Operations team to support some of Milwaukee and Madison’s most iconic brands: 99.1 the Mix (WMYX-FM), 103.7 KISS-FM (WXSS), Hot 105.7 (WXSS-HD2), and 1250 AM THE FAN (WSSP-AM), as well as Mix 105.1 (WMHX), 105.5 Triple M (WMMM) and 94.9 WOLX.

Responsibilities

What You'll Do:

  • Responsible for all station computer systems.
  • Install, maintain, troubleshoot & repair IT equipment and systems: including servers, workstations, phones, printers and network equipment.
  • Onboarding new employees with computers and system set up.
  • Develop solutions and recommend system changes as needed.
  • Resolve technical problems for critical systems with regard to security, performance, recovery, management and/or usage to company standards.
  • IT support at Milwaukee and Madison facilities as well as Off-Site Facilities
  • Assist engineering with broadcast technical operations and maintenance of broadcast equipment 
  • Additional duties and responsibilities may be assigned as necessary.

Qualifications

More About You:

Required & Preferred:

 

Required:

  • 2+ years experience in technical support role 
  • Strong working knowledge of the following systems required: 
    • Desktop and Server hardware, Microsoft Operating Systems, Microsoft Office, iOS and Android Operating Systems, Google Workspace, and Network Hardware including HP/Aruba/Cisco switches. 
  • Excellent customer service skills are required; must be extremely organized and detail oriented. 4 year, technical degree, or equivalent on the job experience required.
  • Must be physically able to move heavy computer equipment/boxes, safely climb short ladders without assistance. 
  • A valid driver’s license, satisfactory completion of a motor vehicle record check, and proof of insurance is required. 

 

PHYSICAL REQUIREMENTS: 

While performing the duties of this job, the employee is frequently required to identify colors, use close and distant vision, visually focus, hear, balance, sit, walk, bend, touch/feel, carry up to 25 pounds, climb, squat, crawl, stand, lift, push/pull, reach, twist and turn.  Job requires a majority of work-time to be spent sitting and typing at computers.

This position reports to Director of Technical Operations

Important Notes:

Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.

About Us

Audacy, Inc. (NYSE: AUD; OTC: AUDA) is a leading multi-platform audio content and entertainment company with the country’s best collection of local music, news and sports brands, a premium podcast creator, major event producer, and digital innovator. Audacy engages 200 million consumers each month, bringing people together around content that matters to them. Learn more at www.audacyinc.com, Facebook (Audacy Corp), X (@AudacyCorp), LinkedIn (@Audacy-Inc), Instagram (@lifeataudacy) and Threads (@Audacy_Corp).

EEO

Audacy is an Equal Opportunity and Affirmative Action Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.

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