TWIN Regional Operations Manager (Northeast)

Job Locations USA-NY-New York


Audacy’s TWIN division is in search of a Regional Traffic Operations Manager for its Northeast Region.  This is a role that requires qualified candidates to be able to effectively lead a team of on-air reporters, Traffic data editors & producers, adapt to change, embrace innovation, manage multiple competing priorities on a routine basis and be able to respond to issues and concerns as they occur on a 24/7 basis for Audacy’s TWIN operations in NY, Boston, Buffalo, Hartford, Miami, Rochester and Springfield, MA


Key Responsibilities and Accountabilities


  • Ensure efficient and effective execution of information gathering, dissemination & delivery across AUDACY broadcast, social and digital platforms
  1. Leadership: Build and maintain high performing staff that serves both local and out of market AUDACY stations. Responsible for recruiting and maintaining twenty four hour staffing levels in accordance with local budget. Work with national and local content teams to ensure content continuity.
  2. Content: Satisfy the needs of the Station Brand Manager and Market Manager vision for content execution. Oversight of all TWIN Reporters and Editors including recruiting, training and regular performance critiques
  3. Partners: Ensure all Traffic Partners are delivering within your assigned territory as outlined in the national agreement. Responsible for oversight of all local traffic partners including but not limited to tip lines, app pushes, government authorities, etc.
  4. Ad Operations: Manage systems in place to ensure highest level of commercial, execution and compliance
  5. Future: Growing knowledge of local community traffic trends and new start-ups where Audacy could partner
  6. Budgeting:  Responsible for assembly and delivery of the TWIN annual operations budget for entire region (markets outlined in day to day activities)
  7. Product Execution:  Lead effort to manage TWIN execution in markets, ensuring compliance, not only in the quality delivery of TWIN reports, but also in effective execution of all TWIN platform sponsors including embedded sponsorships, entitlement mentions and in-report sponsorship integration. To be successful here, this will require routine execution monitoring in markets, along with assembling execution reports & airchecks for review by TWIN corporate managers and market POC’s to isolate and escalate issues for swift remedy.

As part of the TWIN Management Team, participate in strategy development, budgeting and planning, assessment of results, and creation of appropriate action plans for the business


The anticipated starting salary range for New York City - based individuals expressing interest in this position is $70,000/yr to $77,000/yr. Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.


Audacy offers full time employees with a comprehensive benefits package to include:  health care coordinator, medical, dental, vision, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, vacation, personal, parental, volunteer), 401(k) retirement plan, discounted employee stock purchase, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.


Competencies and experience required:

  1. Expertise in leading or working within broadcast traffic or news
  2. Leading an operations function, ideally during a period of high growth or turnaround
  3. Experience developing and redesigning processes and reporting
  4. Operational analysis
  5. Ability to multitask, prioritize, and parallel many competing priorities
  6. Cross functional team leadership and participation, hands on approach
  7. Project management
  8. Business insight and judgment with exceptional follow through
  9. Proactive communicator regarding obstacles and progress


Day to Day Duties - New York & Regional Markets

  • Regional TWIN oversight of content operations - Region includes New York, Boston, Buffalo, Hartford, Miami, Washington D.C. & Rochester
  • Scheduling Traffic reporters for 24/7 content operations
  • Managing Employee Time Off / Sick, and other call out from work issues
  • Work with Audacy teams to address and remedy issues i.e. HR, payroll, IT, etc.
  • Managing Payroll via the Ulti-pro system
  • Aircheck sessions with reporters to maintain Quality Control
  • Managing Off Peak Coverage (overnights/weekends)
  • TWIN Ad operations / Integration projects
  • Seek out and remedy execution issues in markets through the TWIN Listen-In initiative, which involves compiling reports & airchecks for review, along with working with TWIN corporate managers on setting a course for market remedy
  • Managing in-report integration sponsorship affidavits not managed by Audacy Traffic & Continuity using the TWIN entitlement mentions tracking system
  • Working with NY Traffic & Continuity on effective execution of signed logs after broadcast
  • TWIN Leadership work (budget composition / managing expenses)
  • Weekly TWIN Leadership meetings
  • Innovation projects
  • Managing IT, Technical and ENG issues
  • Social Media/Digital - integration, metrics & growth
  • Working closely with Sales on specs, initiatives and projects i.e. Ford Tech Tour
  • Daily Staff Engagement
  • Managing staff per the terms of the TWIN AFTRA collective bargaining agreement




  • Minimum 5-year traffic or news reporting for broadcast media
  • 2-4 years’ experience as a manager of a Traffic and/or Newsroom operation team
  • Knowledge of New York City, Boston, Buffalo, Hartford, Miami, Rochester and Springfield, MA commuter Traffic geography a plus
  • Must have a knowledge of Social Media and a mastery on growing a digital presence
  • Must be computer literate, have excellent oral & writing and presentation skills
  • Must be able to master budget worksheets using Excel and Google Sheets
  • Must be proficient in audio editing software
  • Must be helpful in the traffic & news gathering operations

Computer skills – Proficient

Google Suite, Excel, Word, Powerpoint, Email client.  Must be computer literate

About Us

Audacy, Inc. (NYSE: AUD) is a leading multi-platform audio content and entertainment company with the country’s best collection of local music, news and sports brands, a premium podcast creator, major event producer, and digital innovator. Audacy engages 200 million consumers each month, bringing people together around content that matters to them. Learn more at, Facebook (Audacy Corp) and Twitter (@AudacyCorp).


Audacy is an Equal Opportunity and Affirmative Action Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.